Service Sales Engineer

In the role of Service Sales Engineer, you combine technical knowledge with a commercial mindset. You have the talent to engage and support international customers with smart solutions.

As a Service Sales Engineer at Eurosort, you play a key role in service projects from start to finish. You support the Account Manager in preparing customer meetings, processing technical information, and preparing quotations and calculations. You collaborate with colleagues from various departments to gather all necessary input from engineering to planning.

In addition to this supportive role, you also have the opportunity to maintain customer contact yourself. These are existing customers spread across Europe. You help them start with smaller service requests, follow up on quotations, and brainstorm suitable solutions. Each country and each customer is different, requiring a sense of communication and culture.

Your tasks and responsibilities as a Service Sales Engineer summarized

• Supporting the Service Account Manager in larger projects

• Analyzing customer requests (including RFQs)

• Preparing technical and commercial calculations and quotations

• Gathering information within the organization on technical content, feasibility, and planning

• Attending customer meetings, brainstorming sessions, and project meetings

• Maintaining independent contact with customers for smaller service projects

• Recording customer information in the ERP system

• Improving tools such as quotation templates and calculation sheets

You will work in a newly established team within our Service & Support department. This allows room to shape the implementation of your role within certain frameworks. Currently, the team consists of a Project Manager, Account Manager, and an Installation Coordinator.

·         Relevant work experience with capital goods in a commercial or technical role in the B2B sector

·         Affinity with technology, mechanical engineering, or logistics systems

·         Experience with international customer contact, aiming to truly assist them

·         Excellent knowledge of Excel and creating calculations

·         Strong communication skills in Dutch and English

·         Familiarity with processing information in CRM or ERP systems

·         Structured work approach and maintaining overview, even in busy times

·         Possession of a driver's license (for customer visits in Europe)

What we offer

·         Gross monthly salary up to €4,500 (depending on experience)

·         Bonus scheme that can amount to 150% of your gross monthly salary

·         Attractive pension plan where 70% of your own contribution is reimbursed by Eurosort

·         32 to 40-hour workweek with the option to work partially from home

·         Diverse role with content, variety, and growth opportunities

·         30 vacation days based on a full-time position

·         Company phone and laptop (can also be used for personal purposes)

·         Collaboration in a collegial, down-to-earth, and international team

·         Room for professional development through training, courses, and education

·         Pleasant, modern workplace in 's-Graveland (near Hilversum)

·         Daily fresh fruit, Friday afternoon drinks, and a monthly communal lunch

About Eurosort

We develop and produce automated sorting systems. Smart, scalable, and reliable machines that operate worldwide at customers in e-commerce, fashion, and pharmaceuticals.
From design to installation and support: we do it together. With down-to-earth people, short lines, and a lot of energy, we are building the Eurosort organization to better serve current and future customers.
At Eurosort, you can be yourself and work in a safe environment to bring out the best in yourself.
Do you want to further develop yourself? Eurosort encourages and supports you to bring out the best in yourself.
In short, a growing professional organization with an informal culture where you matter.