Senior Service Engineer

As a Senior Service Engineer at EuroSort, you will be responsible for providing service and support to customers to achieve optimal customer satisfaction. You advise customers on follow-up procedures, repairs or inspections and also perform the agreed service work on site.

Before visiting the customer, you review the report from the previous visit. What was fixed then and which parts need extra attention? You also estimate what parts you need and how much time the work will take. Based on all these factors, you prepare a consulting report and quote. The Technical Specialist checks that the parts and numbers are correct before you send the report to the customer.

For customers with a service contract, you make regular visits for periodic maintenance or an inspection. On site, you coordinate the work and help out yourself. The duration of a work visit depends on the customer and the contract, but usually you are busy for two days. EuroSort has many international customers, so you will also regularly be working abroad.

You are part of the Service & Support team, which consists of a Manager, three Back Office Employees, a Technical Specialist, a Planner and five Service Engineers. In particular, you have a lot of contact with the Planner and Technical Specialist to ensure that all work continues to run according to schedule.

Working at EuroSort

EuroSort B.V. specializes in the development and assembly of high volume sorting systems for various applications. These include order processing, returns, counting and sorting by size, color, type of products, e-commerce and cross docking. EuroSort was founded in 2001 and believes in quality simplicity.

We offer a dynamic work environment within a stable growing organization. Our people make the difference, so the team spirit and appreciation for each other is palpable. If you want to develop yourself personally with professional training we offer plenty of opportunities for this. We also offer full-time employment and excellent primary and secondary benefits.

• Completed mbo education in mechanical engineering or experience in a similar field
• Willing to attend internal and external training courses
• Willing to travel internationally and work outside normal working hours
• Strong communication skills and the ability to work independently
• Excellent command of Dutch and English, both verbally and in writing
• Customer-oriented, driven, resourceful and able to work under pressure
• In possession of driving license B

What do you get?

• €3,000 - €4,000 gross p/m excl. various allowances (depending on knowledge and experience)
• 32 to 40 hour work week
• 30 vacations
• Company car + fuel card (private up to 15000 km per year)
• Laptop & phone
• Opportunity to follow training and courses
• Daily fresh fruit, Friday afternoon drinks, monthly communal lunch